Critical process diagnostics
Where work gets stuck today, measured in the real process, not in the official flowchart.
- Mapping the process as it actually happens
- Bottlenecks, rework and queues
- Priorities by business impact
IT and digital maturity assessment
Systems, data, teams and practices, with an honest picture of the starting point.
- Inventory of systems and integrations
- Engineering, data and operations maturity
- Risks and opportunities by area
Architecture, application and data analysis
What holds things up, what holds you back and what will be expensive later.
- Current architecture and technical debt
- Dependencies and coupling between systems
- Data model and quality
Digital transformation roadmap
A multi-year plan, with priorities and indicators, that survives a change in leadership.
- Sequence of initiatives and dependencies
- Budget and indicators for each phase
- Plan governance
Software factory and dedicated squads
Delivery capacity contracted by outcome or by team, with assessed maturity.
- Dedicated squads or on-demand capacity
- Delivery and quality metrics
- Vibe's MPS.BR-SV and the Group's CMMI ML3
Digital application development
Critical systems built from day one for auditing, volume and planned maintenance.
- Product discovery and design
- Engineering, testing and security in the pipeline
- Sustainment and L3 support after go-live
Application modernization and migration
Legacy systems that start running on an open, hybrid and portable platform, without stopping operations.
- From legacy to cloud-native, in phases
- Container orchestration in hybrid environments
- Vendor independence at the destination
Systems and data integration
Systems that are reconciled by hand today start talking to each other.
- APIs, service buses and integrations
- Consistent data across systems
- Integration monitoring
Application security
Application security from source code to production, across systems and mobile.
- SCA · open source dependencies and licenses
- SAST · static analysis of source code
- IAST · interactive analysis at runtime
- DAST · dynamic testing of the running application
- MAST · mobile application security
- Remediation with the development team
Data Analytics and BI
Data modeled once and used by everyone, with the same definition for every number.
- Modeling and transformation with dbt Labs
- Analytics and visualization with SAS Viya
- Indicators with an owner and a single definition
Generative AI, LLM and SLM
Models and agents that use the institution's data and criteria, within its own perimeter.
- RHEL AI and OpenShift AI as the foundation
- MLOps, audit trail and access control
- Large and small models, depending on the use case
Digital product and portfolio management
Roadmap, discovery and value measurement for digital products.
- Continuous discovery
- Roadmap and prioritization
- Value metrics
Innovation culture and open innovation
An innovation practice embedded in the client's team, with Lean, A3 and Kanban.
- Training in Lean, A3 and Kanban
- Discovery and experimentation rituals
- Open innovation with partners
Sustainment and L3 support
Squads dedicated to third-level software support: what goes into production keeps an owner, and fixes go back to the people who know the code.
Software sustainment belongs to Vibe. Environment operations, ITSM and NOC/SOC belong to Master Support, the Group company dedicated to them.
- Sustainment squad for each system
- Triage, workaround and root cause
- Fixes in the same pipeline as delivery
- MPS.BR-SV · Softex
Scale and Operations belong to other Group companies.
When the challenge calls for all five stages, the client relies on the Group's network without changing contracts.
DNX Brasil
Cloud migration, cloud-native architecture, DevOps and FinOps on AWS.
Master Support
ITSM, workflow automation, monitoring, NOC/SOC and 24x7 support.